Shipping policy
SHIPPING INFORMATION
At Mirto Rose, every order is prepared with care to ensure your items arrive safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing may require additional time.
Estimated Delivery Times
- Italy: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary depending on customs procedures, carrier operations, weather conditions, or seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 72 hours to appear after shipment.
Shipping Partners
We work with trusted international and local logistics providers to ensure reliable delivery services.
Customs & Duties
International orders may be subject to customs duties or import taxes determined by the destination country. These charges are the responsibility of the customer.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Lost or Delayed Packages
If your package appears significantly delayed or lost in transit, please contact us and we will investigate the situation with the carrier.
Contact
Mirto Rose
Email: mirtorose@outlook.it
Phone: +39 380 171 1299